Thursday, July 8, 2010

Computer Repair

So, I am not sure that I have posted about this little issue that I have had for the last 2 months. My computer screen on my laptop cracked. It was a painful and trying time in my life. I have been either using the half of the screen that works, or plugging it into my TV, in order to use the computer at home. Sucks for me.

I called the week that it broke and Dell told me that my computer was still under warranty, however, this was not covered. So, I gave them my card number, paid the nearly $200, and waited, and waited, and waited, and waited. Then I got an email from them, "Your order has been delayed, please respond if you still want your parts." Well, yeah!! I still want my parts...!! This was about a two week cycle that when on for two months. If I called, I got India, I even got hung up on when I asked them to speak clearer because I couldn't understand him. Bad service.

Somehow late last week Amy had a break through with them. She got a FedEx tracking number, but I still wasn't convinced. Sure enough, one day late. The new screen showed up on our door step yesterday.

So, now to install it. I have put new RAM in a laptop, or changed the video card in a desktop. But this is major laptop surgery, at least in my book. No, there were not instructions with the parts. Off to search in internet I went. Found a great service to the world. On YouTube there are a bunch of videos made by On Call 25/8. They had posted a video on how to switch out the whole lid of the exact laptop that I have. Close enough. I took it from there.

Here is my computer all busted apart...

More apart...

Some how I got it back together, it powered up and I was able to upload these pictures via my repaired, self repaired, computer.

Isaac will be sooo excited when I show him (it was 12:30am when I got done)... It broke while he was using the computer to video chat with Amy while she was in Hazard, KY.

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